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Latest local service articles & news

AT&T Unity plan appeals to high volume users

AT&T Unity plan appeals to high volume users
The first product of December’s AT&T-BellSouth merger has already been released. AT&T announced recently that they will be starting a service named “AT&T Unity.” This service will allow AT&T Unity plan subscribers the ability to call or receive calls on their Cingular wireless phones from any of the 100 million AT&T members, wireline and wireless, for no cost. Unlike many companies’ mobile-to-mobile plan, Unity extends this...

Rate increases on the way in Ohio

Rate increases on the way in Ohio
In late December, the Ohio Public Utilities Commission (PUC) gave the state’s two largest telephone companies, Cincinnati Bell and AT&T flexibility to raise rates on a number of services. Cincinnati Bell wasted no time in taking advantage of the PUC’s decision and immediately raised the rate for basic local telephone service in the Cincinnati and Hamilton exchanges by $1.25 per month, resulting in basic local phone bills going up to as much...

Is your Caller ID service worth the money?

Is your Caller ID service worth the money?
According to a recent story on WCBS-TV New York, consumers might not be getting all they’re paying for with the $6-$10 typically spent on Caller ID every month. According to a test run by a consumer, 41% of calls to their home phone number were coming up as “unavailable” or “out of area” on her Caller ID. Tests run by WCBS showed an even greater percentage of phone numbers – 56% -- not appearing on Caller ID. The likely reason for this is that...

Details - Get your federal excise tax refund

Details on getting your federal excise tax refund
The Internal Revenue Service last week announced additional details regarding the process that consumers will use to get their Federal Excise Tax (FET) refund. Thanks to a recent court order, the IRS has agreed to stop collecting the Spanish-American War-era tax and will provide refunds to consumers. Individual taxpayers will be entitled to a $30-$60 refund on their 2006 tax return, depending on the number of exemptions claimed. The refund...

Local customers in Ohio may see fee increases

Verizon local customers in Ohio may see fee increases
The Ohio Consumers’ Counsel this week warned local telephone users in Ohio to be on the lookout for impending fee increases from Verizon on several popular calling features. The increases include: Call Forwarding – Increases by $1.25 to $2.00 per month Caller ID w/ Name and Number – Increases $2.30 to $9.25 per month Three-Way Calling – Increases 75¢ to $3.50 per month "Big Deal” calling features packages – Increases by $3...

Two new calling features from Xchange.

Two new calling features from Xchange.
Xchange Telecom, a local and long distance service provider has introduced two new products; Conference Bridge, and Israeli DID's.Conference Bridge – Xchange Telecom is always on the lookout for products which add value to a customers existing service.  Having additional services and products gives them the edge they need to compete in the industry. Our conference bridge is a simple and cost effective way for small to mid-size...

Cleartel extends free month of service offer

Cleartel extends free month of service offer
Free Month of Service for New Postpaid- Cleartel Customers Continuing over from the first quarter, Cleartel announced that all new orders submitted until September 30th, 2006, they will provide the customer a free month of service. This free month of service will be provided in the 13th month, provided the customer remains on Cleartel for 12 consecutive months and is a customer in good standing at the end of 12 months. A free month...

Are your detailed call records in the hands of the National Security Agency?

So as an American using your telephone, have you ever had concerns with the safety of your call records?  Well you may begin to be concerned after an unidentified source spoke with USA Today.  Leslie Cauley reported last week, that the National Security Agency (NSA) has “secretly collected the phone call records of tens of millions of Americans, using data provided by AT&T, Verizon, and BellSouth”.  "For the customers of these...

AT&T announces another rate increase

AT&T announces another rate increase
This spring has seen frequent announcements of rate and fee increases from AT&T. On April 16, AT&T announced another round of such changes. First, the per-call surcharge on AT&T’s 10¢ Offer long distance plan is increasing by 20¢ to 69¢ for all state-to-state calls and for intrastate calls in Colorado, Iowa, Nevada, New Hampshire, and Oregon. Second, subscribers to AT&T’s Value Rate Plan long distance plan will...

New $4.00 fee to affect many AT&T subscribers

New $4.00 fee to affect many AT&T subscribers
Prior to its merger with SBC, AT&T offered local phone service nationwide in competition with the incumbent regional Bell companies. In July 2004, AT&T announced that it was exiting the local residential telephone business, though it stated that it would continue to service its existing local service subscribers nationwide. It is these “legacy” AT&T local service subscribers who will be affected by a new charge that AT&T is...

Say Goodbye to The Neighborhood, by MCI

Say Goodbye to The Neighborhood, by MCI
Effective April 12, 2006, MCI will cease offering its popular Neighborhood Local and Long Distance home phone plan.  MCI was the first major phone company in the Mid 90’s to bundle local and long distance phone services.  With a huge marketing campaign staring Danny Glover and other creative advertisements, MCI was able to make The Neighborhood a household name. The reorganization of the plans offered by MCI was anticipated due to...

Spectrotel extends free month offer 90 days

Spectrotel extends free month offer 90 days
Spectrotel, a local and long distance service provider to many different areas of the Northeast, has announced today that they are extending their free month of service for all new residential customers, another 90 days.  The special offer is now going to be available until May 15, 2006 and only applies to residential customers who sign up online.  This great offer applies to the monthly recurring charge of your main...

Can I still switch to Cleartel services even though I have an alarm system?

Yes, you will be able to receive local and long distance service with Cleartel without it affecting your alarm.  However, to help customers feel safe, we always like to recommend that after your services have been transferred you contact your alarm company to verify your system is operating properly.

New Motorola Connected Cordless Phone Systems Simplify and Personalize Family Communications

LAS VEGAS – 3 Jan 2006 – Motorola, Inc. (NYSE: MOT) today introduced a family of connected cordless phone systems that give families one-button access to the many ways they can communicate in and around their homes. Through an innovative “Connect To” button on each handset, the new Motorola C51 and SBV5400 expandable cordless phone systems provides access to landline, Voice-over-IP calling, cellular service, home intercom, live streaming...

Roam Where You Want To! New Motorola Technologies Break the Barrier Between Home and Wireless Phone Services

LAS VEGAS – 3 Jan. 2006 – Motorola, Inc. (NYSE: MOT) today broke down the barrier between traditional home and wireless phone service. The innovative new Motorola Residential Seamless Mobility Gateway (RSG) lets consumers use the same mobile device – and the same number – as they roam in and out of their homes1. Creating an Innovative Home Communications Experience The Motorola RSG family of products packs powerful communication features for...

Can I have Cleartel for local service and not my long distance?

Not at this time.  Cleartel is a local and long distance provider and only offers "all or nothing".  Please feel free to continue to check the site for new plans and rates that they could be updating in the future.

How long does it take to hook up service?

On average, it takes approximately 7 to 10 business days to switch your services to the new provider.  A confirmation e-mail will be sent as soon as your order is completed.  Within that confirmation e-mail PhoneDog.com will also provide you with the customer service number for the new provider selected.

Qwest ranks #1 in survey for 411 services

Qwest ranks #1 in survey for 411 services
DENVER, NOVEMBER 29, 2005 – Qwest Communications International Inc. (NYSE: Q) today announced its number-one ranking in directory assistance services according to the Paisley National Directory Assistance Performance Index (SM), which measures database accuracy, customer call fulfillment and overall customer service of national directory assistance providers. The Qwest directory assistance team ranked first overall among local and...

Spectrotel offering a free month of service on new unlimited residential accounts.

Spectrotel has announced that from now until February 15, 2006, all new customers who activate an unlimited local and long distance residential account will receive a free month of service.  To qualify, Spectrotel requires that you sign up online and return a coupon after your services have been activated.  Visit the local and long distance section at PhoneDog.com to see if Spectrotel is available in your...

Can I receive collect calls from a correctional facility?

As a comparison based telecom site here at PhoneDog.com, we do not provide the local and long distance services.  However from the local and long distance section of the site, you can determine which company that we compare offers the best value in your area.  Most providers do allow collect calls from correctional facilities as long as you authorize your line to accept collect calls.  In most cases for the call to be...

What companies are being reviewed?

You've probably seen the commercials for the neighborhood by MCI on tv. Many companies are now offering combined local and long distance phone services for one flat monthly fee.

If you already have local phone service, you can change companies without losing your current phone number and with no loss in service.

Who should use this site?
Consumers or businesses looking to combine their local and long distance service together. Many plans include unlimited long distance minutes for one flat monthly rate, while other plans offer more basic service for less than you are paying now.